Privacy policy
Controller
The controller of personal data collected through eurotyrehub.com is EvroTech s.r.o., Mlynské nivy 77, Bratislava, Slovak Republic, IČO 55123333 ("we"). Questions about personal data: info@eurotyrehub.com.
This policy is issued under Regulation (EU) 2016/679 (GDPR) and Act No. 18/2018 Coll. on the protection of personal data.
What data we process and why
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Processing inquiries and orders | name, company, address, e-mail, phone, ordered items | performance of a contract (Art. 6(1)(b)) | 10 years (accounting law) |
| Customer account | login e-mail, password hash, order history, price group | performance of a contract | until the account is deleted |
| Answering messages sent through the contact form or by e-mail | name, e-mail, phone, message | legitimate interest (Art. 6(1)(f)) | 2 years |
| Warranty claims | contact data, invoice, photos of the tyre | legal obligation and contract | 5 years after the claim |
| Security and error logs of the website | IP address, browser, time of request | legitimate interest | 90 days |
| Newsletter (only if you subscribe) | consent (Art. 6(1)(a)) | until withdrawn |
We do not use personal data for automated decision-making or profiling.
Who receives the data
- Carriers and courier services, to deliver the goods.
- Accounting and tax advisers, as required by law.
- Hosting and e-mail providers located in the European Union.
- Tyre manufacturers, only the data needed to process a warranty claim.
- Public authorities where the law requires it.
We do not sell personal data and do not transfer it outside the European Economic Area unless the recipient guarantees an adequate level of protection under the GDPR.
Cookies
The website uses strictly necessary cookies to keep your language, currency and inquiry basket. Analytics or marketing cookies are set only after you agree in the cookie notice; you can change your choice at any time in the browser settings.
Your rights
You have the right to access your data, to have it corrected or deleted, to restrict processing, to data portability, and to object to processing based on legitimate interest. Consent may be withdrawn at any time without affecting processing carried out before withdrawal. To exercise a right, write to info@eurotyrehub.com; we respond within one month.
If you believe your data are processed unlawfully, you may lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov SR, Hraničná 12, 820 07 Bratislava, dataprotection.gov.sk).
Changes
We update this policy when the processing changes. The current version is always published on this page. Last updated: 1 September 2026.